Now this may not be the most economical thing in your favor, however, whomever you bought the stone from should be able to back you up on what was sold to you....
I have had a similar situation and won.
Don't let people like this push you around.
May 16, 2010 Rating
sapphire ring issues by: Anonymous
Hi Jeff,
I would go back to the jeweler again. Tell him that unless he gives you your money back, including the cost of the original stone, that you will file a claim with the better business bureau http://www.bbb.org/ and possibly the Jeweler's ethics association: http://www.jewelersethicsassociation.com/complaint
(the better business bureau is free to consumers while the jeweler's association charges to file a complaint...look into their policies)
If this doesn't resolve the issue, I would take the jeweler to small claims court. Let him know that you will pursue all avenues until the situation has been rectified.....he may them become more cooperative. Hope this helps!
